Terms of service
Welcome to Tu Sparkle Shop!
By browsing or shopping with us, you agree to the terms below. We keep everything simple, transparent, and made to protect both you and us. 💖
1. Using Our Website
To shop with us, you must be of legal age in your country.
You’re responsible for keeping your account details accurate and secure.
2. Our Products
We work hard to show our products as clearly as possible, but colors and details may vary depending on your screen.
We may update, improve, or discontinue products at any time.
3. Placing an Order
When you place an order, you’re making an offer to purchase.
Your order is only confirmed once we process your payment and send you an order confirmation.
All purchases must be for personal use only.
For returns or exchanges, please check our Refund Policy.
4. Prices & Payments
Prices may change without notice.
Unless stated otherwise, prices don’t include shipping, taxes, or customs charges.
You agree to provide accurate payment information so we can process your order smoothly.
5. Shipping & Delivery
Shipping times are estimates and may vary.
We’re not responsible for delays caused by carriers, customs, or circumstances outside our control.
Once your order is handed to the carrier, responsibility for the package transfers to you.
6. Intellectual Property
All photos, designs, logos, and content on Tu Sparkle Shop belong to us.
Please don’t copy, reuse, or redistribute anything without permission.
7. Third-Party Tools & Links
Our store uses Shopify and may include tools or links from third parties.
We’re not responsible for the content or policies of external sites.
8. Powered by Shopify
We use Shopify to run our store, but all purchases are made directly with Tu Sparkle Shop.
Shopify is not responsible for your orders, refunds, or customer service.
9. Privacy
Your personal information is handled according to our Privacy Policy.
Shopify also processes some of your data to operate the platform.
10. Reviews & Feedback
If you leave a review or share feedback, you allow us to use it for marketing or improvements.
You’re responsible for the accuracy and legality of any content you submit.
11. Errors & Updates
Sometimes we may correct mistakes in product descriptions, pricing, or availability.
We may cancel or update orders if any information is inaccurate.
12. Acceptable Use
Please don’t use our website for anything illegal, harmful, or disruptive.
If necessary, we may suspend or terminate access to protect our store and customers.
13. Liability
Tu Sparkle Shop is not responsible for losses or damages resulting from delays, errors, or misuse of the website.
Products and services are provided “as is”.
14. Changes to These Terms
We may update these terms occasionally.
By continuing to use our website, you accept the updated version.
15. Contact Us
Questions? We’re always here to help 💌
hello@tusparkle.com